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Compounding Pharmacy for New Patients

Personalized Prescriptions. Clear Next Steps.

If a standard medication does not meet your needs, your healthcare provider may recommend a compounded prescription. Learn how to get started with Compounding Pharmacy of America, what to expect, and where to find help.

Our pharmacy works with licensed healthcare providers to prepare patient-specific compounded medications when an available FDA-approved option cannot appropriately meet a patient’s individual medical needs.

How Can We Help You Today?

New to Compounding?

Understand how your healthcare provider and compounding pharmacist work together to prepare individualized medications.

Already Have a Prescription?

Find information about submitting a prescription to our pharmacy and coordinating with your healthcare provider.

Returning Patient?

Need to request a refill or have questions about an existing prescription? Access our patient resources and contact our pharmacy for assistance.

How to Get a Compounded Prescription

Getting started with a compounding pharmacy involves a few practical steps. Our team is here to help you understand the process.

Step 1:
Talk With Your Healthcare Provider

Your licensed healthcare provider determines whether a compounded medication is appropriate for your individual needs.

Compounding may be considered when an FDA-approved medication cannot provide the necessary strength, dosage form, or ingredient profile.

Step 2:
Submit Your Prescription

Your prescriber can submit a valid patient-specific prescription to Compounding Pharmacy of America using an accepted prescribing method.

If you already have a prescription or need help understanding the process, contact our pharmacy for instructions.

Step 3:
Pharmacy Review and Preparation

Our pharmacists review the prescription, formulation requirements, and ingredient availability.

Preparation times and pricing vary based on the medication and individual prescription requirements.

Our team can provide information about anticipated preparation time and fulfillment options.

Step 4:
Receive Your Medication

Once your medication is ready, our team can help arrange an available fulfillment option.

Pickup and shipping availability depend on the prescription, destination, and applicable pharmacy requirements.

Follow the administration, storage, and safety instructions provided with your medication.

Already Have a Compounded Prescription?

Contact our pharmacy to discuss submitting your prescription, pricing, or fulfillment options.

When Can Compounding Help?

Compounded medications can meet certain patient needs when an appropriate commercially available medication is not suitable.

Personalized Compounding Care

Some patients require a medication strength that is not commercially available. Compounding may allow a pharmacist to prepare a prescribed strength when appropriate.

For patients who have difficulty swallowing pills or need a different method of administration, certain medications may be compounded into liquids, topical formulations, or other suitable dosage forms.

Some patients cannot tolerate specific dyes, preservatives, or other inactive ingredients. When appropriate, a compounded formulation may exclude an ingredient that causes an allergy or sensitivity.

Age, medication requirements, and administration challenges can affect how a patient takes prescribed medication. Compounding may provide additional formulation options when clinically appropriate.

Want to learn more? Explore our What Is Compounding? resource for a deeper explanation.

Important Information About Compounded Medications

Compounded drugs are not FDA-approved. The FDA does not review individual compounded preparations for safety, effectiveness, or quality before they are marketed.

Patients should discuss potential risks, benefits, and available FDA-approved treatment options with their healthcare providers.

Prescription Questions and Refills

Whether you’re filling your first compounded prescription or managing an existing medication, our pharmacy team can help answer questions about the process.

Prescription Costs, Preparation, and Delivery

Because compounded medications are prepared according to individual prescription requirements, costs and preparation times can vary.

Factors may include:

Medication ingredients and strength.

Dosage form and formulation requirements.

Prescription quantity.

Preparation and fulfillment requirements.

Contact our team for information about prescription pricing, anticipated preparation time, and available pickup or shipping options.

Existing Patients and Prescription Refills

If you need a refill, plan ahead and contact the pharmacy before your medication supply runs out.

Depending on the medication and prescription status, additional authorization from your healthcare provider may be required.

Existing patients can use the pharmacy’s Patient Portal or contact our team for refill assistance.

Explore Our Compounding Services

Compounding Pharmacy of America prepares patient-specific prescriptions across a range of healthcare specialties.

Learn more about our available services and discuss appropriate medication options with your healthcare provider.

New Patient Frequently Asked Questions

Do I Need a Prescription for Compounded Medication?

Patient-specific compounded prescription medications generally require a valid prescription from an authorized healthcare provider.

Yes. Licensed healthcare providers may submit prescriptions through methods accepted by the pharmacy.

Contact us for instructions if your provider is unfamiliar with our pharmacy.

Contact our pharmacy to discuss whether your existing prescription is eligible for transfer or whether an updated prescription is needed.

Shipping availability depends on your location, prescription type, and applicable pharmacy licensing requirements. Our team can confirm whether fulfillment is available in your area.

Have additional questions?


Visit our New Patient FAQs for more information.

Helpful Patient Resources

What Is Compounding?

Learn how compounded medications are prepared, when they may be appropriate, and how they differ from commercially manufactured medications.

Compounded Prescription Information

Find information about obtaining a compounded prescription and communicating with our pharmacy.

New Patient FAQs

Find Explore answers to common questions about compounded medications, prescription fulfillment, and pharmacy services.

External Reference

 U.S. Food and Drug Administration

 

Ready to Get Started?

Whether you have a prescription ready to fill or questions about compounded medications, Compounding Pharmacy of America is here to help you understand the next steps.

Our pharmacy team can assist with prescription information, available services, and fulfillment questions.

Compounding Pharmacy of America
7240 Kingston Pike, Suite 136
Knoxville, TN 37919

Phone: (865) 243-2488

Why Choose Our Compounding Pharmacy?

Medical Disclaimer: This information is educational and does not replace advice from a qualified healthcare professional. Discuss your medication needs and treatment options with your healthcare provider.

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Content on this website is written by the Compounding Pharmacy of America Editorial Team and reviewed by licensed professionals like Matthew Poteet, Pharm.D., to ensure medical accuracy and quality. All information is intended for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Some products featured on this website may be classified as research-use only and are not for human consumption. These items are not intended to diagnose, treat, cure, or prevent any disease and have not been evaluated by the FDA. Always consult a qualified healthcare provider before making decisions about your health, medications, or supplement regimen. Learn More: Medical Disclaimer
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