Effective Date: November 11, 2025

The Compounding Pharmacy of America (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://compoundingrxusa.com.

This Privacy Policy applies solely to data collected via our website and online services and does not apply to offline data collection or third-party practices.

Contact Information

Compounding Pharmacy of America
7240 Kingston Pike, Suite 136
Knoxville, Tennessee 37919
Toll-Free: (855) 277-2488
Phone: (865) 243-2488

Information We Collect

We collect several types of information to provide and improve our services:

1. Personal Identifiable Information (PII)

You may voluntarily provide personal information, such as:

  • Name
  • Email address
  • Phone number
  • Mailing and billing addresses
  • Payment information (processed securely via third-party providers)
  • Order history
  • Prescription-related information (as allowed by law)

We collect this when you:

  • Place an order
  • Contact us
  • Subscribe to our newsletter
  • Fill out forms
  • Create an account

2. Automatically Collected Data

When you visit the site, we may collect:

  • IP address
  • Browser type
  • Device type
  • Referring website
  • Time and date of visit
  • Pages viewed
  • Location data (based on IP)

This information is collected via analytics and cookies to understand user behavior and improve the site.

Use of Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your account or order
  • Respond to inquiries or customer service requests
  • Prevent fraudulent activity
  • Improve our website functionality and user experience
  • Deliver personalized content or marketing (if you opt in)
  • Comply with legal and regulatory requirements

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website usage and performance
  • Serve targeted advertising (e.g., via Google Ads, Meta)

You may control or disable cookies via your browser settings. Note: some features may not work correctly without cookies enabled.

Advertising & Marketing

We may use third-party services, including Google Merchant Center, to display products and run promotional campaigns. These services may collect data on user behavior via cookies or pixel tracking to personalize offers.
We do not sell your personal data to third parties.

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in any email or contacting us directly.

Data Storage & Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of online transmission or storage is 100% secure.
We retain your information only as long as necessary to:

  • Fulfill orders
  • Meet legal obligations
  • Improve our services

Who Has Access to Your Information

Designated employees and administrators may access user data as needed to:

  • Process payments and orders
  • Provide support
  • Manage account access

All staff are trained in data security and privacy protocols.

Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of these third parties.
Please review their policies before submitting personal information.

Payments

We use PayPal and other PCI-compliant payment processors. When you make a purchase, your payment information is securely transmitted and stored by the processor, not by us.
Refer to the PayPal Privacy Policy for more details.

Protected Health Information (PHI)

Some information submitted through this website may be subject to HIPAA regulations.
For more about how we handle PHI, please see our Notice of Privacy Practices (or “Click here” if linking to a dedicated HIPAA page).

Changes to This Policy

We may revise this Privacy Policy at any time. All updates will be posted on this page with a new effective date.
By continuing to use the site after changes are made, you accept the revised terms.