Contact Us before returning any products. We want to make it right!

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Unfortunately, we do not refund orders for buyer’s remorse. Because all our orders are printed on demand, we can’t offer exchanges for incorrect sizes. But if you did get the wrong size and you think it is an error on our part, let us know and we can try to figure something out!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed and a credit applied to your original payment method within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account. Then contact your credit card company and bank. If issues persist, contact us at info@compoundingrxusa.com.

Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged.

Contact us at info@compoundingrxusa.com and ship your item to:

Compounding Pharmacy of America
7240 Kingston Pike Suite 136
Knoxville, TN 37919

Shipping

Return shipping costs are your responsibility and are non-refundable. If your refund is approved, the cost of return shipping may be deducted from your refund.

For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance.